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Frequently Asked Questions

Site Questions

I've lost my password. How do I retrieve it?

    Click this link to get to our Retrieve Password page. 
    Enter your user name, click submit, and your password will be emailed to you.

What if I've lost my user name and my password?

    You can reregister here or you can contact us at marketing-us@kingspanpanels.com

Product Questions

How do I order panels, doors, accessories, or parts?

    Click "Where to Buy" to find the Kingspan representative near you who specializes
    in your specific type of project.  We have a world wide network of knowlegable
    sales reps that cover our various regions and product lines. They are ready
    to assist you with logistics and product applications.

Where can I find installation instructions for Kingspan products?

    You can download installation manuals at the bottom of our brochures page
    and there are technical detail drawings provided for our registered users.
    Kingspan's engineering staff can also be reached through your sales rep
    if you have technical issues that you need resolved.

How can I see the actual products in person?

    Contact your sales rep to request a product sample or a color card.